The service of Absa Life is disgusting

<p>I submitted my claim last week Friday 20/01/2017 on, Yesterday Monday 23/01/2017 morning I called to find out if my documents were received, yes fortunately they received it. At 11:40 am I received an SMS confirming that my claim was received and if required an assessor will contact me. Today at 24/01/2017 15:45 I called Absa Life spoke to a lady called Promise who told me my claim is being audited funny enough my sister and are both using Absa Life and we submitted the same claim and she was told her claim will be paid out tomorrow. If they needed anything that i did not include why didn't they call me in time for me to submit it. My worry and concern is things need to be paid out for the funeral. How can a funeral continue if anything hasn't been paid. I am going to take my business elsewhere. I am not pleased if how Absa Life has treated me and causing an inconvenience in my family. </p>