The same Yesterday, Today and Tomorrow!!

<p>No service yesterday, today and tomorrow.</p> <p>I registered a claim for a burst JoJo tank about a month or so ago. Of course I had to follow up, ABSA does not inform you of the progress of a claim. Since then I have been give atleast 3 different reasons why the claim was declined. ABSA blames it on the Plumbers and the Plumbers blame ABSA. The last reason I was given based upon a report from the company JoJo that the tank could have been stitched up!! Fogi Plumbers, whom ABSA outsources their plumbing claims, advised my plumbers to replace the tank with a cheaper version (cheaper by R1,000 than the original quoted price)!!! Why did they not inform me that the tank could be stitched up! </p> <p>Guys, just send me a full report in writing so that I can take it up with the Ombud.</p> <p>I have never managed to have a claim resolved with ABSA without having to resort to some measure of 'fighting'</p>