The same complaint for the 5th time!

<p>In 2015 our CC's account was frozen, without ANY prior warning by ABSA Bank, as we had to update our FICA info. We subsequently submitted the ID's & proof of addresses & resolutions & internet resolutions to ABSA no less than THREE times before we were finally told last year in November that our account was now FICA compliant. At the beginning of April 2016, our account was frozen once more, & I once again could not get hold of the consultant for days, and finally, after writing another complaint on hellopeter on the 14th of April, was told that our account had been cleared and that we were (and always had been) FICA compliant. Want to guess who can't pay their accounts today as the account is once more frozen??? I don't WANT your excuses anymore - I simply want to inform you that I am (a) seeking legal counsel, (b) calling the ombudsman, (3) putting in a claim for my time (I'm a CA) and frustration in dealing with this matter, and (d) closing the account. You really are the worst bank - no wonder Barclays no longer wanted to be associated with you.</p>