The payment that vanished...

Monday 11May - 11am. Same day payment released from Standard Bank to an Absa personal cheque account.<br> <br> Thursday 14 May -5pm. No funds reflecting in ABSA account<br> <br> 1 call to Standard bank to confirm transfer went through on Monday...<br> <br> 5 calls to ABSA call centre attempting to trace the payment.<br> ABSA claim that there is no department of theirs that can trace the payment.<br> <br> Our poor customer has run out of airtime speaking to that call centre.<br> I am the payer - ABSA \aren't allowed to give me any information"when I ask about the payment.<br> <br> Im desperately trying to trace this money. Payment should take 2-3 working days (Max)<br> Close of business has arrived - we're going on to day 5. <br> We will lose this customer"