BH
Brian H

1 reviews | Active since Jun 2016

31 Oct 2019, 17:27

The Oxford dictionary has it all wrong, Useless : meaning : ABSA

After ABSA decided to lend a hand returning the broken car they financed, which I paid for for nearly a year, they decided I can't afford a less expensive car and stopped returning my phone calls. What a joke. What is so difficult for your bank about customer service? That's the minimum basics, a customer calls, you call back and explain why all of a sudden your bank can't afford to finance a car for less than what the person was paying.

0
Replies (2)
Absa
Absa's reply01 Nov 2019, 10:13
Official
Dear Brian, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd

BH
Brian H's update02 Nov 2019, 09:30
Reviewer Update
No resolution, no response, further to that the ******* have ****** money out of my account. Just because you have banking details does not give you the right to take money from people!