the non-existent, non-people orientated, non-businesslike and most pathetic bank ever

<p>Thanks to absa bank my son and 2 friends are stuck at M****ille Airport in France for a third day.. !! Apparently as a cardholder at absa you do not have the authorisation to use your own card to pay the penalty to move your return airticket to an earlier date to be back in South Africa.. Between the service we've received from absa, Spain's Iberia and Go Voyage they will probably still be at the airport for the next month.. We need to do the payment online or telephonically with the cardholders details - this cardholder needs to be at the airport to verify himself as the cardholder with his card - which we've done 4 times now - and the absa excuses vary between "no online authorisation" to "system error" - and the latest "not authorised to make payment".. now please explain to me how "as the cardholder" you don't have authorisation to use your own card.. ***...??</p>