The no service people

<p>Since my homeloan started 2003 - I have logged 2 claims, end of 2015 and March 2016. NEITHER of these claims are settled yet. Umpteen emails to various people, and here is this list of people - Mo***eng, Zanele, Mnisi, Thembisile, De Beer, Anna. I have a folder of emails - and I keep on sending details, I PHONE to follow up - and then nothing. Some chap called Jacques went out - said he was going to send a report and tell ABSA whatever he needed to - nothing nada. Now I am fed up to the back teeth with this homeloan situation. Why dont you just refund my my recent debit for the yearly insurance - you are doing nothing - and why dont I go to someone who will actually assist me! Claims *** and ***.</p>