YM
YONELA M

1 reviews | Active since Aug 2018

22 Mar 2019, 11:27

THE MOST USELESS BANK

Absa has been the most useless bank i have ever used, I had problems from the day i opened the account, and i finally made my decision to close the account as i feel i deserve better for the amount i am paying for a normal Gold Cheque account. So i sent an email to ********** requesting that my account be closed after transferring all my Funds to another bank account, No one ever contacted me w.r.t my request to this day. I went on my Online banking profile just to check if the account was indeed closed and as i expected, my request was never actioned instead my account has accumulated a negative balance of -R355.20, like ***!!!!!!

0
Replies (2)
Absa
Absa's reply22 Mar 2019, 14:52
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply22 Mar 2019, 14:53
Official
Hi YONELA MLALANDLE
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is ***  Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,