The most unprofessional and useless bank that ever existed.

Good day we have a Trust Account with ABSA for my son we we get maintenance every month and we needed to change our bank account so the lady at ABSA TRUST Services that was helping me recommended that we should open a ABSA Account on Wednesday and that the money will clear immediately so the system was of by ABSA on Wednesday and we went on Thursday and we gave her all our account details with statements she told us she is having a look at it she will call she never called I did phone back numerous times because of the problems we had previously with ABSA on Friday I also phoned numerous times to ask her if the money is paid in she said yes and assured me that we will get the money on Friday and so Friday is gone we did not receive any money and now it is Saturday since Thursday we are waiting explain to me is this right what ABSA is doing and when we recieve the money I will change my bank account immediately again to a different bank I just hoped it was so easy with the Trust Account I would have done it long time ago ABSA has no care no service no professionalism nothing the worse bank that could ever existed thanks.