The most Rude person i ever spoke to

Um really tired of this branch, the people are so Rude,...Absa operates like it's 1990 I mean who still in the branch to do some banking 1 they don't deliver cards 2 who cant buy online with a platinum cheque account I mean...3 the constants gives us wrong information... my friends what um I doing with ABSA I mean this is ridiculers .I have speed point linked to my savings account and I want to move it to cheque, for that one simple thing I have to work in the branch..... um just tired of this maybe its time move to a better bank really