The impossible task of attempting to cancel credit life insurance with ABSA on my BA Credit Card

<p>I visited an ABSA branch on 8/06/2016 for the sole purpose of cancelling my credit life on my British Airways Credit Card. Theresia helped my liaising with BA Card and ultimately I had to sign documents that was emailed to ********** with copies of my ID. Fast forward 1 month and credit life still came off my account. I called BA Card on the 4/07/2016 and spoke to Karabo (around 8:30), she referred me to ABSA’s credit life department on ********** 629. I eventually spoke to a person names Promise who informed me that their system was offline and she would phone me back. This never happened so I phoned back on 5/07/2016 (15:20) and was lucky to speak to promise again who obviously could not remember. Promise then informed me that she cannot find any credit life loaded on my accounts … and I must speak to BACard again!!</p>