QK
Qiniso K

1 reviews | Active since Jan 2018

29 Jan 2018, 12:20

The have customer service what so ever

Been standing in a wur at absa in park station for like an hour already, but the wue is just not moving at all ... they busy ralking amongs them selfs and the branch manager is there but just even bothered why the que is so long ... I mean really ... this is ****en crazy..

0
Replies (2)
Absa
Absa's reply29 Jan 2018, 17:02
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply30 Jan 2018, 12:20
Official

Dear Customer

Apologies for the inconvenience and the delay it took to assist you.

This is not how we should treat our customers.

Next time when you experience such service, take the manager at task same time to address the issue.