The Fall of ABSA???
<p>I accidentally transferred money into the wrong account number I them immediately drove to the nearest ABSA branch to try and reverse this payment though I got told to send an email to ********** after 24 hours I received the email below.</p> <p>Dear Marco</p> <p><br />Thank you for your request.<br />Please be advised that we are unable to assist you with your request.</p> <p><br />Due to the stipulations of the Banking Code of Practice, we cannot do a correction without the consent of the accountable who received the payment or when<br />There are insufficient funds in the account.</p> <p><br />You have to contact the third party directly to make arrangements to get your payment back.</p> <p><br />This is to confirm that your request has been withdrawn from our side.<br />If you require any other assistance or information email us at ********** <p><br />Kind regards<br />Mmabatho Mathebula<br />Disputes<br />Customer Resolution<br />Absa Service Centre</p> <p> </p> <p>After this email there was no feedback from ABSA what so ever.</p> <p><br />Thus email makes it clear that ABSA has now credibility in reversal of payment even after the recipient of the funds gave permission to have the funds reversed, ABSA still refused to do so.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
ID: ********** 030089
ID: ********** 030089
