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Chris B

1 reviews | Active since May 2010

24 Feb 2023, 10:28

The end of Absa in sight.

ATM’s off-line, ATM’s out of order, credit card payment staying unclear….. not long before you are where most state businesses are. offline offline offline

0
Replies (4)
Absa
Absa's reply24 Feb 2023, 13:58
Official
Dear Chris Thank you for bringing these unfortunate incidents to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
CB
Chris B's update25 Feb 2023, 07:47
Reviewer Update
And still i am waiting after speaking to your representative
CB
Chris B's update25 Feb 2023, 08:18
Reviewer Update
What is wrong Absa? Has your systems been breached as is is not working as it used to work (not receiving verification codes)
Absa
Absa's reply27 Feb 2023, 10:08
Official
Dear Chris I did make contact with you on 24 Feb @14:00 regarding your concern and advised you of an estimated timeframe for feedback will be the end of the day 01 Mar '23.

You did not make mention of the 'not receiving verification codes'. I will however call you regarding this now matter.

The reference number for this concern is C-***2. Kind regards,Vanessa CroweGroup Customer Care