The consultant that was assisting me is sorelaxed

On the 26th of october 2015 I went to Absa to apply for a credit card. It was approved and we did everything with the person who was helping me and he told me to go we are done he will call me. I waited for about 2 weeks and there was no call from them. I went there again to do a follow up since I need the credit card, they told me that the consultant was supposed to send something to somewhere so he didn't do that. They will call me. I waited again and there was no call. After a week I went there again and he told me that the head office is not communicating with him but will try and do a follow up. Still I went there the following week and he told me to bring a bank statement as they couldn't find it. I did that and there was no response till today. They failed me shame. I know there are so many banks that can give me a credit card without playing hard to get. But the only thing that I hate about them is that tthey kept me waiting for a long time knowing very well that they don't want to give me their services. Their service is poor shame. I'm sorry to say that, I'm so not happy with the way they do things.