The call centre is a complete waste of time
The call centre is completely useless, you will be transferred from person to person before the call just gets dropped on you.
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Replies (2)
Absa's replyOfficial
21 Nov 2022, 15:31Dear sarah smith Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply21 Nov 2022, 15:31
Official
Dear sarah smith Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
24 Nov 2022, 08:49Dear Sarah Smith
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with the reason for your call to our call centre as well as your account or ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with the reason for your call to our call centre as well as your account or ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa's reply24 Nov 2022, 08:49
Official
Dear Sarah Smith
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with the reason for your call to our call centre as well as your account or ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with the reason for your call to our call centre as well as your account or ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw