SC
Sean C
1 reviews | Active since Oct 2014
21 Dec 2020, 14:52
The bank that does not care about its clients
Today, ABSA cleaned out our account for SARS. Money which we were planning on using to try make it through the lockdown, money we were going to use to keep our business going, money we were going to use to pay salaries for our employees. Without any notification, they just went into our account and cleaned it out. Banks claim to have the clients best interest at heart but then go and do stuff like this. How are we supposed to survive now!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
21 Dec 2020, 15:32Dear Sean Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply21 Dec 2020, 15:32
Official
Dear Sean Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care