SZ
Sanelisiwe Z
1 reviews | Active since Sept 2018
14 Dec 2022, 13:40
The Absa Blame game
was ****med Mr Dumisani Monareng on Saturday on the 10th of November 2020 at around 11am. Bank Name: Capitec Bank Branch Code: 470010 NAME: MR Dumisani Monareng Account Number : ********** Contact Number : ********** Transfer Amount : R1100
My details Name: Sanelisiwe Zwane ID number : **********089 Account Number :********** All these details were sent you guys requesting a reversal but you guys said Capitec bank said it's your fault l can't be refunded but you blamed Capitec Bank but they blamed.
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Replies (1)Absa's replyOfficial
14 Dec 2022, 18:16Dear Sanelisiwe Zwane,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Russell EdwardsCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Russell EdwardsCustomer Value Management
Best regards,
Absa's reply14 Dec 2022, 18:16
Official
Dear Sanelisiwe Zwane,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Russell EdwardsCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards, Russell EdwardsCustomer Value Management
Best regards,
