MR
Matthew R

1 reviews | Active since Mar 2014

14 May 2016, 06:17

The 3rd complaint about Absa

<p>Absa are *********. After reading all the posts about this bank and all the complaints I have about this bank it's a miracle how they are still up and running.</p> <p> </p> <p>I had a complaint lodged not so long ago where Absa *****s my money countless times but no answer was given. It doesn't bother me anymore because I have slowly started telling everyone about Absas unusual charges (thievery). For e.g this month I paid R300 on debit order towards my credit card. Of that R300, R170 was a finance charge, there were a few other charges that added up to about R90 which means that only about R40 became available (the card has been ****** by the way so I am not using it and has been registered as ******). That's just an example.</p> <p> </p> <p>Now I have a credit card with one of the competing banks to whom I pay R300 a month as well, after my debit orders go off with them R200 is available for use again (this means R200 went towards the capital instead of R40 with Absa)</p> <p> </p> <p>How in hell am I ever supposed to pay it off when only R40 counts towards it?</p> <p> </p> <p>I think Absa is the worst bank ever I have had numerous issues like unauthorised debit orders, incorrect credit card debit orders etc. I don't see how this excuse for a bank is still running.</p> <p> </p> <p>I would just like to end all ties I have with Absa and move to REAL bank</p>

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Replies (1)
Absa
Absa's reply16 May 2016, 06:36
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly. We sincerely apologize for any inconvenience caused. Kind regards Danzig Boyce Group Customer Care Absa Bank Ltd

Best regards,