Thanks for nothing Absa ***** department

Useless having a ***** department in a bank. They are not looking after customers at all!!!!!Thanks for NOTING Absa Bank ***** Department!!!!!!***** IS ***** no matter how it happened. I was ****med by an internal Absa agent in working hours on 17-08-2018/ R4000 was ****** out of mysavings and credit card account and the ********* bought 4x MTN cellphones. Just because MTN got info they needed for on online shopping----I have NEVER done online shopping EVER. After about a month I had been advised by Absa *****, sorry request DECLINED. This was not a request. A ***** case(in fact 2) was opened, Absa are washing their hands.They make the ***** MY fault. My case was closed with a sorry declined, with no positive result. No customer service in ABSA for sure.