HP
Henk P
1 reviews | Active since Nov 2013
28 Oct 2015, 15:51
Thanks for exellence service
As i am a client at Absa, Nedbank and standard bank, this was the best display of management control in a public place. As I was busy getting financial advise with Mr Nel, a client started to shout at the staff. Mr Nel excused himself and took the man away from the staff. After a while the man come to the front again, apologise to the customers and the staff and left. Great work. Thanks Mr NEL on your advice, excellent client service and making your staff proud. Keep it up and i will definitely close my accounts at the other banks and bring it all to Absa.. Keep Ben Swart the no 1 Absa branch.
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Replies (1)Absa's replyOfficial
29 Oct 2015, 15:05Hello henkdupreez,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply29 Oct 2015, 15:05
Official
Hello henkdupreez,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
