RM
Ruru M

1 reviews | Active since Jul 2010

02 Mar 2018, 11:39

Thank You Monique

Good day

I would like to take this time to appreciate Monique Damons (Client Services) for her assistance in getting the card issues sorted and patience in dealing with me.

I spoke to countless of people in about 8 days before I got hold of her, people who promised that everything would be sorted and would come back to me with feedback, that never happened.

Thank you Monique very much for sorting the issue within a day, not only doing that but also going beyond and calling me to follow up and inform me of the progress and status of app. I do appreciate her kind voice when dealing with me (as frustrated as I was), and sorting out the issue which no one before her could.

You are a star. Remain blessed.

0
Replies (1)
Absa
Absa's reply02 Mar 2018, 13:00
Official

Dear Customer

Thank you for bringing this matter to our attention, it is indeed pleasing to receive such complimentary comments for staff members going the extra mile.

Thank you for taking the time to right this review.

Kind regards

Claudette