Thank you for your assistance.

Dear ABSA Maponya mall Customer Relations Team and Manager Queen, I'd like to express my sincere gratitude for the professional way you handled my complaint, raised through HelloPeter. Thank you for taking the time to respond to my concerns and for apologizing for the experience I had. I also appreciate the refund that was processed. Although it wasn't the full amount I had originally expected, I'm grateful that you honored your commitment and took my complaint seriously. Your willingness to listen and take action has helped restore my confidence in your customer service, and I truly appreciate the effort your team made to resolve the matter. Thank you once again for your assistance and professionalism. I wish you and the entire ABSA team continued success. Kind regards. Sibabatso N.