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Ntsatsi N

1 reviews | Active since Nov 2020

18 Nov 2020, 15:31

Thank you for the awesome service

I would like to thank Shafeeqah from Absa Bank Loch Logan Waterfront mall branch. I had opened an account for my son in the beginning of October and it had issues being activated. The consultant who helped me open the account kept telling me he would call to get me help in this regard but didn't. So I decided to go to the branch for help and that's where I came into contact with Shafeeqah. She did such an excellent job and made a real effort in fixing the ****ch I had with my son's account. She showed dedication and she is customer service orientated. I truly appreciate all she did. Absa needs more staff like her.

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Replies (1)
Absa
Absa's reply18 Nov 2020, 16:47
Official
Dear  Ntsatsi

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 
Regards

 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management