Thank you Bongi Madlingozi and the team

I almost never get a chance to write positive feedback because at times it is just what we paid for as clients. And it should be what we should receive. Rightfully.

But I can't pass this opportunity to give a compliment to excellent service provided by my private banker Bongi Madlingozi.

I was seeking a personal loan - and I had prepared myself for a biblical fight over poor service. I was pleasantly surprised to be treated professionally, with utmost efficiency and care. She responded to me promptly. She updated me every step of the way until the process was completed.

A year or so ago I had done a similar loan application and fought so hard to just get a response of whether I will be granted a loan or not.

You made me see value in my PVT bank account service. Thank you Bongi and the rest of your ABSA team who helped.