BZ
Brandon Z

1 reviews | Active since Dec 2018

19 May 2022, 16:55

Thank You

I will like to send my gratitude to the Absa Towers team in Johannesburg

I had an incident where I was withdrawing money in Durban and the machine I was using was not a Absa machine ,my phone reported that money has gone out but I never got it . The machine had an error to a point where it didn’t even provide me with a receipt I honestly thought I had lost the money .however God is good I reported it immediately when I got to Johannesburg and 8 days later I have been credited I will never use a machine that is not branded Absa

Again thank you

0
Replies (1)
Absa
Absa's reply20 May 2022, 12:03
Official
Dear Brandon Zuma
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management