Thank You ABSA for making me feel like a "********"

Very Unhappy !!! Last night a debit order went off on my account and my account was in a overdraft of R339 for the first time. The debit order was scheduled to go off on the second of every month, I phoned the people and they said it is a mistake from there side. Immediately after I received the message last night I jump in my car withdraw R500 from my wife's account at FNB and I went to Key West Absa branch where my account is but all three Atm's deposits did not work... I drove for about an hour to all Atm's I know in my area and could not make a deposit at one of them. I phoned my branch this morning and after explaining to them what happened and that all there Atm's did not work, the lady very rude to me just told me it is my responsibility to have money in my account... I DO KNOW THAT IT IS MY RESPONIBILITY !!!!!!! THE ARRANGEMENT FOR THE DEBIT ORDER WAS FOR THE SECOND OF EVERY MONTH WHEN THERE IS MONEY IN MY ACCOUNT !!! AND TO MAKE ME FEEL LIKE A "********", IS WRONG !!!!!!!!