YC
Yanke C
1 reviews | Active since Mar 2013
19 Oct 2020, 13:07
Thank you ABSA for believing in my dreams
When you are looking at buying a home, it is such a scary experience. I had the unfortunate occurrence where I app**** for home finance, but the owner at the time, contracted Covid, which resulted in us not being able to proceed with the purchase. But then we found another home, made an offer, and it was accepted again. To my surprise, in both instances of applying for a bond, ABSA was the only bank that managed to give me the full 100% value of the bond application together with an interest rate of Prime! NONE of the other banks, including my own bank, managed to give me that on both occasions.
I AM IMPRESSED! Thank you ABSA for regarding me as a valued client, that is what it's all about for me.
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Replies (1)Absa's replyOfficial
19 Oct 2020, 14:01Dear Client
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply19 Oct 2020, 14:01
Official
Dear Client
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
