YC
Yanke C

1 reviews | Active since Mar 2013

19 Oct 2020, 13:07

Thank you ABSA for believing in my dreams

When you are looking at buying a home, it is such a scary experience. I had the unfortunate occurrence where I app**** for home finance, but the owner at the time, contracted Covid, which resulted in us not being able to proceed with the purchase. But then we found another home, made an offer, and it was accepted again. To my surprise, in both instances of applying for a bond, ABSA was the only bank that managed to give me the full 100% value of the bond application together with an interest rate of Prime! NONE of the other banks, including my own bank, managed to give me that on both occasions.

I AM IMPRESSED! Thank you ABSA for regarding me as a valued client, that is what it's all about for me.

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Replies (1)
Absa
Absa's reply19 Oct 2020, 14:01
Official
Dear Client

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd