1 reviews | Active since Jul 2011
I posted two complaints this week regarding Absa and the fact that i transferred money and it never reflected in my other account. After a few emails and phone calls i was contacted today regarding this matter. It turns out that this was my fault and not Absa. I entered the incorrect branch code and made a big mess. The problem was sorted out immediately and i would like to thank Absa for the help. I am truly sorry that i made such a big noise for something that was my mistake. I would however like to ask Absa to please communicate their list of contact email addresses to their customers. I had to search and send emails to departments that had nothing to do with my problem and only then it reached the correct department. Thank you once again.
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
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