TM
Thandi M
1 reviews | Active since Nov 2019
02 Jun 2026, 09:18
Thandi Morale
I would like to express my frustration regarding Absa service. I previously requested for my account to be downgraded.
To my surprise I was debited an amount I never agreed to. I would like my money to be returned and the correct amount be debited.
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Absa's replyOfficial
02 Jun 2026, 11:17Dear Thandi, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply02 Jun 2026, 11:17
Official
Dear Thandi, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsGodfrey NdouCustomer Value Management
Best regards,