TERRIBLE TREATMENT FROM ABSA BANK

This is regarding a terrible experience from Absa, they have put a hold on two of my accounts since the 6th of June 2025 as per instruction from FNB due to suspected ***** on an amount that was rightfully paid into my Absa account from an FNB account. FNB has long resolved the matter and sent a communication to Absa in order to remove the hold but even today, I am still contacting the bank in order to resolve the matter but am having no joy even after trying different channels at Absa.

The worst part is that from the beginning no one from the bank bothered to contact me, I had to find out the hard way that I could not transact in any way and even today, I am the one who tries to make contact, I have been promised calls from an investigator but no one has contacted me.

I cannot believe that this is the treatment I am receiving from a bank that I have been using for over 20 years