TERRIBLE! TERRIBLE! CREDIT CARD MANAGEMENT SERVICE!!!!!

Absa has a terrible customer service when it comes to their credit card system! They took money from me without any consent and refuse to return it when they fully know it rightfully belongs to me! they cannot even begin to understand the distress they are causing customer due to their lack of empathy on a customers monies!

I have been trying to call them and the response I received is atrocious! You are not doing me a ANY favour by handling my monies, believe me. I can and WILL move my business to another bank if this is not sorted out!!!