SM
Smanga M

1 reviews | Active since Jul 2017

02 Aug 2017, 10:37

Terrible terrible bank

<p>You pay for so called internet banking because you dont want the inconvinience to be dragged to the bank. Now they allow ********** to take money from your account because they benefit through those transaction. You call the call center and hold for 15min then they tell you you have to go to the branch to reverse the money. This is really unacceptable. I am packing my bags and running far away from these ***** bank. Mxm</p>

0
Replies (4)
Absa
Absa's reply02 Aug 2017, 12:13
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply03 Aug 2017, 14:12
Official

Dear Customer

Please provide me with your ID number in order for me to log a complaint and forward to relevant business unit to assist in resolving this matter.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply04 Aug 2017, 10:14
Official

Dear Customer

Thank you for response

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

SM
Smanga M's update05 Nov 2017, 15:10
Reviewer Update
Still same debits from my account. Mxm