MA
Muhammad A

1 reviews | Active since Jun 2013

16 Jan 2016, 11:39

Terrible services by Absa

I've now been twice to this branch on a weekend and received bad service. First I needed to deposit a cheque which a customer deposited into my account. They only had 1 teller working and when I approached the business teller he refused to help me even though he had no one in his room. Later I tried to open a business as well as a junior account but get told that there's only one consultant working so I need to come in the week. My wife and I have now gone from having various accounts to deciding on whether to move all our accounts and instead not open any more at Absa as their staff can't understand that we can't make it in the week due to business and work commitments.

0
Replies (1)
Absa
Absa's reply18 Jan 2016, 11:13
Official
Hello Muhammad Mia,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,