terrible services at Limpopo Mall ABSA branch

<p>i hold an investment account with the bank and im told that i cannot redeem my money before the maturity of the investment even if i am willing to pay the penalty associated with the early reedemption but no else is willing to assiSt me. i have been told to produce a reason WHY I WANT MY OWN MONEY THAT I INVESTED WITH THE BANK. TO MAKE THE MATTER EVEN WORSE, I WAS TOLD BY ONE OF THE RUDE CONSULTANT THAT THEY CANNOT HELP ME BECAUSE THE MANAGER IS NOT IN THE OFFICE??? I SHOULD GO TO ANOTHER BRANCH FOR ASSISTANCE.TO MY SUPRISE WHEN I WENT TO ANOTHER BRANCH I WAS RETURNED BACK TO THE INITIAL BRANCH WHICH THEY COULD NOT HELP ME IN TH FIRST PLACE. I HAD TO SPEND THE WHOLE DAY RUNNING FROM ONE BRANCH TO ANOTHER WITHOUT SUCCESS FOR MY OWN MONEY. THIS WAS MY WORST BANKING EXPERIENCE EVER SINCE I WAS BORN. THE CUSTOMER SERVICE IS WORSETHAN THE APARTHEID REGIME. I WILL NEVER NEVER AGAIN REFER MY FAMILY, FRIENDS AND BUSINESS PARTNERS TO DO BUSINESS WITH THE BANK. IM TOTALLY NOT HAPPY WITH THE SERVICE RECIEVED FROM THE ABSA BRANCH AT THE LIMPOPO MALL.</p>