Terrible Service received from Absa Bank

Terrible service we receiving from Absa Business Banking , particularly from our business Banker Nokuthula Mampa. our business account since been suspended by Absa since December 2023 without any proper reason given to us.

We have tried on several occassions to get in touch with Absa business to find out what could be the problem with our account we were advise to communicate directly with our banker as she is the 1st point of contact between us and the bank when we call Nokuthula to find the reason she sends us to their ***** department which in the end also sends us back to her, this is 3rd month now and we were advised that our account will closed due to no activities on the account i am not sure how they axpect any activites on the account that is not active as it is suspended for whatever reason we do not know and nothing is being said to us regardign this.

We have tried to reach out to senior management at Absa to report this without any success but the account remains inactive we cannot even deposit money into this account and this is really an inconvinience to our customers.