MH
Martha H
1 reviews | Active since Sept 2022
19 Sept 2022, 12:32
Terrible service of ABSA
ABSA does not care about loyal clients. They close accounts without any notification. Do not answer phone calls, do not reply e-mails and do not call back after promising to call back. Money is transferred out of the account to who knows where. It is now 19 days of calls, e-mails and frustration.
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Absa's replyOfficial
19 Sept 2022, 13:49Dear Martha Hattingh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa's reply19 Sept 2022, 13:49
Official
Dear Martha Hattingh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw