MT
Mandie T

1 reviews | Active since Sept 2018

24 May 2021, 11:51

Terrible service geyser still not fixed

Good afternoon I'm not very happy regarding this claim. We struggle since Monday for warm water. A plumber came to our house. Then they said an electrician must come. Still waiting. Almost weekend. And then..... They still need to get a quote to you. PLEASE THIS IS URGENT. PREVIOUS WE WAITED FOR 10 DAYS on the same problem Thank you Kind Regards Christine ‪***‬

0
Replies (1)
Absa
Absa's reply24 May 2021, 13:03
Official
Dear Mandie Van Tonder
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management