MR
Maanda R

1 reviews | Active since Aug 2016

06 Sept 2016, 02:50

Terrible Service From Absa vehicle insurance

<p>My 3rd party claim on claim number: ********** 67 has been in with all the details they requested me to send but ever since 22nd of July 2016(+SEVEN WEEKS). I have REPEATEDLY phoned to see progress of claim and they always refer me to call there attorney when i call they i have been repeatedly assured that it is being dealt with but NOTHING IS HAPPENING. I get assured each time that someone will contact me - NO-ONE EVER DOES. I am driving around with a damaged car. I am really dissapointed with these guys and the way they conduct their business, please help</p>

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Replies (1)
Absa
Absa's reply06 Sept 2016, 10:37
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd