Terrible service from ABSA Vehicle eand Asset Finance

This complaint about terrible service is aimed at ABSA Vehicle and Asset Finance (AVAF). On 25th August I app**** on line for my original NATIS certificate and simultaneously paid fir the service and courier fee. On 1st Sept I received an email requesting Proof of Payment, which I immediately provided. Since the I gave heard nothing despite 3 follow up emails. When trying to phone the call is, abruptly ended when I choose the option of speaking to an agent. Its a fiasco. I've been a client since ABSA became ABSA, but not for much longer.