MW
Maxwell W

1 reviews | Active since Dec 2011

07 Feb 2017, 08:06

Terrible Service from ABSA Idirect insurance

<p>I logged a claim for a computer equipment damaged by lightning and now ABSA wants all my details of my previous insurances. But before this absurd request, they told me for 3 days in a row that they waiting for a quote from Paragon Computers. I find this request absurd and laughable as I was the one calling them to query the status. I once asked for road side assitance and a old run down bakkie from KOJAK towing came. The guy did not even had a uniform on or had the right tools. Please ABSA...take your joke to someone else as I am cancelling this policy today. </p>

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Replies (1)
Absa
Absa's reply09 Feb 2017, 07:35
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your account number or ID number to enable me to log a formal complaint for you, this can be sent as a private message.

Regards

Claudette