TERRIBLE SERVICE FROM ABSA CREDIT CARD DIVISION

TWO WEEKS AGO I WENT INTO AN ABSA BRANCH TO RENEW MY DEBIT CARD THAT EXPIRED, NO DATE ON CARD AND NO NOTIFICATION TO SAY IT HAD EXPIRED, UNTIL I TRIED TO USE IT! WHILE AT THE BANK, TOLD THEM THAT MY CREDIT CARD WAS EXPIRING AT THE END OF THE MONTH 09/19 AND I NEEDED IT FOR MY TRIP DEPARTING 18 SEPT. TO DATE, WITH VISITS TO BRANCH AND PHONE CALLS ASKING ABOUT IT, STILL NO SIGHT OR SIGN OF THIS CARD. VERY POOR SERVICE INDEED! NOW WHAT DO I DO WITHOUT A CREDIT CARD IN AN EMERGENCY OVERSEAS.