AS
Andrew S
1 reviews | Active since Mar 2020
21 Apr 2020, 12:59
Terrible service from absa
I have been charged interest on my Cheque account that you can’t explain on an average of 600 monthly so please resolve my issue as soon as possible because I have had enough now. If this issue is not fixed today I will be closing all my accounts tomorrow as your service is terrible.
After being placed on hold for more than 30 minutes the phone just got cut off
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
21 Apr 2020, 14:19Dear Andrew
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply21 Apr 2020, 14:19
Official
Dear Andrew
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
AS
Andrew S's updateReviewer Update
21 Apr 2020, 15:02Hey
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Andrew S's update21 Apr 2020, 15:02
Reviewer Update
Hey
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Andrew S's updateReviewer Update
07 May 2020, 15:00Can someone please get back to me regarding my issue because i have been waiting since the 5th of this month and no one has assisted me.
AS
Andrew S's update07 May 2020, 15:00
Reviewer Update
Can someone please get back to me regarding my issue because i have been waiting since the 5th of this month and no one has assisted me.