Terrible service

The ABSA Mooirivier branch in Potch has regressed badly. Staff are rude and send you from pillar to post , the don't listen and try to find any excuse to just get you to leave. The branch manager is never available as well. We have been there on 5 and 6 February +-12:00 and can't get helped.

All that we want is for my "Country of birth" to be filled in on the ABSA system since the App does not allow one to complete it. It has been left blank due to this very same branch's error and now one cannot apply for a loan on the App since the "County of birth" (which is obviously RSA based on ID) is blank. So now the lady at enquiries insist that my green ID book is not valid since we are waiting to collect our ID cards from home affairs. The thing is we are not looking to FICA but rather to compete a blank field left blank through your error! But the lady did not want to work or listen and then tell me I am rude when I question this!

We have a Capitec account and will systematically move business over to that one now.