Terrible Service!!!

Such appalling bad service with ABSA insurance... Firstly you can't get hold of anyone to assit you on their phone number and secondly no one replies to emais, although I have several email addresses. Even the personal email addresses I write to give you “this mailbox is full”. It’s utterly disgusting behaviour. As the other complaints state- they want your premium, but they go to such lengths to blank you when you have a claim. My claim is from the 8th August and I am still battling. The sum they want to pay out is less than half of what it cost to fix. I could go on but instead I will hold myself back and see if writing this complaint helps anyone at the home owner’s insurance dept wake up and contact me back. Ridiculous the amount of Time and energy that I have put in to just trying to talk to them! Why? It feels like they must be doing business in an underhanded manner.