Terrible service experienced

What frustrating experience I had with Absa Bank. Last Saturday went in to the bank to transfer money from Absa to Nedbank. This was from my dads account to my account. My dad was born in 1945, I am the one who mostly help with his banking. We were told we unable to transfer from money market to a different bank account, opened a transactional account for the transfer to be processed and it was done. After I had advised been the money will reflect immediately and can transfer or withdraw. The point-ofsale limit wasnt uplifted....went to GP frm NN. Tuesday I try paying school fees,card declined. Called the branch, couldnt assist on the line requested my dad to visit the branch, consultant gets all ****y with me without finding solution to this matter, tries to blame the enquiry clerk for not explaining to her the situation, I asked her "Did you even ask why the cancellation was done on the money makert? Spoke to the BM, she intervened. The consultant called me back to now help, limit she said it was uplifted. Today I go back to school, limit declined. Tell me how as a client would feel on this. Poor poor poor service to Sinazo Mbatha @Newcastle branch. Fees still not paid. If you can please pull that call with me. Very bad service experienced.