TERRIBLE SERVICE & APPARANTLY NO IT TEAMS WORKING ON SA****AYS

<p>I was experiencing problems accessing the Virgin Money online banking system - according to the system my account had been locked. After several attempts to reset my PIN and Password - I call the customer care number on the back of the card. Was given an ABSA credit care number to phone, ABSA then told me to phone Virgin number (they gave me the same one that I dialled initially). </p> <p>Spoke to a fella called Maligan Jefta - who said that the Virgin site was down and wouldnt be operational until some time next week, maybe Monday. When I asked why the site didnt inform customers that it was either "under construction" or "down due to technical issues" he explained that their IT team doesnt work over weekends and basically its just too bad. Fantastic for those customers who need to use it - very, very unconcerning and couldnt care less. Just simply too bad!!!!!! Will move my credit balance to other banking institution and close this account.</p>