KS
Keshmira S

1 reviews | Active since Apr 2011

13 Dec 2018, 21:18

Terrible Service and no customer service

invalid charge yet again

2018-11-30 INTERNET BANK FEE -114.22

None of the cheque or transactions statements show what this amount is for

I want all my money returned to me

114.22 + 28.24 = R142.46

and I want to know why does Absa keep trying to ***** my money?

0
Replies (2)
Absa
Absa's reply14 Dec 2018, 09:11
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
 
 Kind regards
 Claudette Lewis
 Group Customer Care
 Absa Bank Ltd


Absa
Absa's reply14 Dec 2018, 09:22
Official
Dear Mrs. Permumal my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is *** . Progress will be provided within the next 3 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.