Terrible Service and lack of response.

I called and cancelled my third party insurance with ABSA idirect on 24 June 2015, which the confirmed immediately. They still deducted July's premium from my account. I called twice to and email 3 times to request my refund, however, no-one returns your call or responds to your email to arrange for the refund. <br> This is terrible service. They are very quick to take you cash, but postpone refunds that are due to you. <br> <br>