NM
NONTI M

1 reviews | Active since Jul 2016

21 May 2018, 15:04

Terrible Service and Inconvinience

I have a cheque account with ABSA and when I opened it I was getting paid on the 25th so my monthly fee was debited on the 25th now that my salary date is on the last day of the month I want to change it to then but I am never successful. today I was transferred to 4 departments before I could get through to the correct one and I was told that it is salary date dependant yes I get that but this month they will still debit on the 25th, I mean how ridiculous? I will not have money for that and this woman tells me that then I will be charged R100 extra? you know I am so ready to leave ABSA cause they are pathetic really!

0
Replies (1)
Absa
Absa's reply22 May 2018, 14:27
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd